If you need to cancel your place at a class...
To keep things really clear, please let me know by email at least 24 hours in advance if you are unable to come to an in-person class or any type of one-to-one session. This is so that I can notify anyone on the waiting list of the newly-available place and offer it to others. If you have booked a place and then on the day of the class you let me know that you can't come, I can't offer that space to anyone else.
If you can't come to an online class, you will still get the recording emailed to you afterwards. Many of my clients prefer to do this as they can exercise in their own time.
The booking system does not offer refunds, only transfers, and only as long as you give me at least 24 hours' notice. I can then transfer your place to a class in the future.
If, for whatever reason, I need to cancel a class, I will give you as much notice as possible - usually by email. Please ensure I have your most up-to-date email address.
If you can't come to an online class, you will still get the recording emailed to you afterwards. Many of my clients prefer to do this as they can exercise in their own time.
The booking system does not offer refunds, only transfers, and only as long as you give me at least 24 hours' notice. I can then transfer your place to a class in the future.
If, for whatever reason, I need to cancel a class, I will give you as much notice as possible - usually by email. Please ensure I have your most up-to-date email address.